Return & Refund Policy

At Sarachi Trends, we take pride in the craftsmanship of our jewelry. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Your item must have the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment (or via bank transfer for COD orders).

3. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

4. Non-Returnable Items

Customized jewelry and items on clearance/sale are not eligible for returns or refunds unless there is a manufacturing defect.

5. Damaged Items

If you receive a damaged item, please contact us immediately at care@saranchitrends.com with photos of the damage for a quick resolution.